![]() Upland, San Antonio has three satellite medical plazas offering urgent care, diagnostic and treatment services, and physician offices for the convenience of residents in Rancho Cucamonga, Fontana, and Eastvale. Maternal and child services includes a state-of-the-art neonatal intensive care unit (NICU), fully appointed labor/delivery/recovery (LDR) rooms, and a follow-up center for family support after delivery. The 363-bed hospital offers a full range of medical with three intensive care units, a 52-bed emergencyĭepartment with private treatment rooms, and the latest advances in medical and surgical care such as robotic surgery and some of the most advanced imaging technology and cardiovascular treatment in the region. San Antonio Regional Hospital is an award-winning acute-care hospital offering advanced medical care for residents throughout the Inland Empire. Billing, Insurance & Financial Assistance.If management did not address or resolve your concerns, contact the Joint Commission. If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. Report an issue Report suspected fraud or mismanagementĬontact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources. If you don’t know where the records you are requesting are maintained, submit your request to instead of VA South Texas. See the VA FOIA Library, which publishes commonly requested records. Review VA’s requirements for a FOIA request, including sample requests. 15610 Additional FOIA request information ![]() San Antonio, TX 78229-4404 For questions about your request to South Texas Veterans Health Care System South Texas Veterans Health Care System (136D) ![]() Requesting records maintained by South Texas Veterans Health Care System Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. Media access may be limited or denied to any area of a facility at the discretion of the medical center director, the patients' health care team or individual physicians.Īll Congressional Inquiries should be sent through email to: with a signed privacy release form. To protect our patients' privacy, we require all reporters and photographers visiting our facilities to be escorted by a Public Affairs staff member. We strictly adhere to federal guidelines regarding patient privacy as outlined by the 1996 Health Insurance Portability and Accountability Act (HIPAA). Media personnel should check-in with the Office of Public Affairs located on the 1st floor or VA Police upon arrival on VA grounds.Advance notice of on-site interviews is necessary so public affairs staff may coordinate with appropriate staff member, location of media interview or photo shoot.Please contact the hospital Public Affairs Officer for media interviews at 21 or email Patients, in particular, must agree to be interviewed and photographed and must sign a consent form.VA Form 10-5345 Privacy Release Form (dependent on the information gathered) To comply with patient privacy, the following forms must be completed by any patient interviewed, photographed or videotaped. Our top priority, however, is protecting the privacy and security of the patients we serve. We make every attempt to assist News Media in their newsgathering, to provide access to our facilities, and to make expert resources available. Note: Communicating with the public and other stakeholders about how we provide exceptional health care to Veterans is vital to the work we do. Information about VA-related outreach and events.Images/video of our facilities and official Logos.Fact sheets and statistical information.Support and assistance to members of the News Media and community organizations include: Nenette Madla, Public Affairs Officer at 21. The main number to the Office of Public Affairs is 21.Īfter hours or on weekends, contact Mrs. The Office of Public Affairs is the initial contact for reporters, producers, and other media representatives seeking information about South Texas Veterans Health Care System, its staff and patients.
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